Customized chat capability for your hotel website
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Increase your direct bookings
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Instantly answer your guest’s questions
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Reduce OTA dependence

Website visitors rarely book hotels directly.

Website visitorrs rarely book hotels directly.

With all the online booking options out there, guests rarely book hotels directly anymore. Hoteliers feel outmatched by online travel companies that spend millions of dollars on Marketing. At GuestChat, we believe that hotels don't need to match the marketing dollars of online travel companies to increase their direct bookings.

We are hoteliers with more than 25 years of experience in the industry. We know first-hand how difficult it can be to get direct bookings. That's why we customize chat capability for hotels around the world to increase their bookings.

Build stronger guest relationships with GuestChat
All the features you need to grow your business
Booking Bot
Get more direct bookings
Customizable
We make sure your widget fits your brand
Livechat
Let your visitors chat with your staff at anytime
Analytics
Gain insights on how your chatbot is doing
Shared inbox
Help your team offers personalised attention
Resolution Bot
Answer common question faster
See how it works live on hotel websites
KEVIN COOPER

MOUNT CINNAMON RESORT & BEACH CLUB

“GuestChat right from the start was a smooth process to get installed and active on our website, the team are very knowledgeable to ensure website visitor’s are getting the right information and experience. We have seen an increase in the traffic on the website and being able to see what people are looking at, it is key to increasing the bookings. Very easy to use and navigate, a great addition to the website for us”

GILLIAN HARPER

SOUTH BEACH HOTEL BARBADOS

“The GuestChat chatbot has proven to be very successful, particularly in the engagement of our potential guests 24/7, answering their questions, lessening any concerns and converting online visitors into direct bookers!  Plus GuestChat listened to our suggestions for improvements to their dashboard, and they went ahead and made some upgrades for better reporting. We would certainly recommend GuestChat as it has increased our direct bookings using their conversational marketing tool.”

How it Works
1
Customize Your Chat
Spend 30 minutes with usto complete our survey.
2
Set It Up
Install the chat widget on your site.
3
Experience the Benefits
Watch the requests come rolling in!
Your widget
Your direct way
Free live chat, no lock-in contracts,
no credit card and no hidden fees
Yearly
Monthly

Free

$0

Livechat

Shared Inbox

Custom Branding

Analytics

Resolution Bot

Pro

$95/mo

Booking Bot

Livechat

Shared inbox

Custom Branding

Analytics

Resolution Bot
Rates are listed in US$