Customized chatbot for your hotel website

Blue Checkbox
Instantly answer your guest’s questions
Blue Checkbox
Reduce OTA commissions
Blue Checkbox
Drive direct bookings

Your website visitors have questions before booking

Website visitorrs rarely book hotels directly.

Your hotel website gets hundreds (even thousands) of daily visitors who have questions before they book. If they don’t get answers to their questions quickly, they end up leaving.

If you’re lucky, your guests will book through an online travel agent, and you will end up paying 20% commission. If not, they’ll book with another hotel, and you will have lost the opportunity.

That’s why we built GuestChat, an automated chat tool that answers website visitors’ questions instantly and gives them an easy way to book directly.

A virtual assistant on your hotel website

Booking Bot Display
Booking Bot
Get more direct bookings
Livechat Display
Livechat
Let your visitors chat with your staff at anytime
Shared Inbox Display
Shared inbox
Help your team offers personalised attention
Custom Branding Display
Customizable
We make sure your widget fits your brand
Analytics Display
Analytics
Gain insights on how your chatbot is doing
Resolution Bot Display
Resolution Bot
Answer common question faster
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Built by Hoteliers
for hotels around the world

Mount Cinnamon Resort & Beach Club

KEVIN COOPER

MOUNT CINNAMON RESORT & BEACH CLUB

“GuestChat right from the start was a smooth process to get installed and active on our website, the team are very knowledgeable to ensure website visitor’s are getting the right information and experience. We have seen an increase in the traffic on the website and being able to see what people are looking at, it is key to increasing the bookings. Very easy to use and navigate, a great addition to the website for us”

GILLIAN HARPER

SOUTH BEACH HOTEL BARBADOS

“The GuestChat chatbot has proven to be very successful, particularly in the engagement of our potential guests 24/7, answering their questions, lessening any concerns and converting online visitors into direct bookers!  Plus GuestChat listened to our suggestions for improvements to their dashboard, and they went ahead and made some upgrades for better reporting. We would certainly recommend GuestChat as it has increased our direct bookings using their conversational marketing tool.”

How it Works

1

Customize Your Chat

Spend 30 minutes with us to complete our survey.
2

Set It Up

Install the chat widget on your site.
3

Experience the Benefits

Watch the requests come rolling in!

Pricing

Free live chat, no lock-in contracts,
no credit card and no hidden fees
Yearly
Monthly

Free

$0

Livechat

Shared Inbox

Custom Branding

Analytics

Resolution Bot

Pro

$95/mo

Booking Bot

Livechat

Shared inbox

Custom Branding

Analytics

Resolution Bot
Rates are listed in US$